Luxury Real Estate

By Staci Colville

I wanted to write today first about the buzz of our Spring Retreat in San Diego and, second, about a breakout session that was a true Oprah AH HA moment for me.

First, the conference. WOW… what a great success! As a LuxuryRealEstate.com Account Manager and a first-time conference attendee, I was most excited to get to meet our wonderful members face to face, hear about your markets, brainstorm and see what I can do to help. My expectations were surpassed and I must say I am still having post-conference blues. What a wonderful way to start my day to see all your smiling and energetic faces, willing to share and learn and laugh. It was truly one of the top 5 events of my life.

What impressed me the most was the positive energy that flowed throughout the conference. The constant theme was “the glass is half full.” Yes, we might be in a difficult market, but there was no gloom or doom. It was all about “What can we do to better ourselves in a tough time?” Love it!

I truly felt like we were a worldwide network, holding hands globally and saying we are all in this together and we are all here to help. The strategies and ideas I gained as an Account Manager were invaluable.

All I can say to my dear members who were unable to attend is: You missed it and we missed you!

My AH HA moment came in a fabulous breakout session, led by the President and CEO of Burgdorff, Realtors ERA, Patricia Hoferkamp. She was also joined by Wayne Markovich, Burgdorff’s Senior Vice President and Director of Marketing, and my new, dear friend, Karen Foley, Burgdorff's Marketing Manager.

Patricia’s breakout session was entitled “A Culture of Service: Creating a Real Estate Experience” and it was VERY well-received at the conference. The one statement she made that really stuck out in my mind and that I have now posted on my desk is, “No one cares how much you know until they know how much you care.” These words have inspired me to be a better Account Manager, mother and friend. It was truly one of the highlights of the conference for me and, in my humble opinion, her presentation is book-worthy. Simply fabulous, Patricia… Nice shot!

I bet many of you that didn’t attend the conference are wondering about my reference to this mantra, Nice Shot. Our lustrous leader and founder John Brian Losh spoke of his golf game with friends and how he was perhaps not the next Tiger Woods. He pointed out that even though he may not be the best golfer, it sure made him feel good to hear the words “Nice shot!” after he preformed well. We all deserve to hear those words and perhaps should say them much more often. To all of our members who attended and contributed to the best and most energetic conference we have had, the pleasure was mine in meeting you all and… NICE SHOT!


Editor’s Note:
Staci Colville is an Account Manager with LuxuryRealEstate.com. She helps members take advantage of the various services of LuxuryRealEstate.com. I enjoy hearing positive messages because if all we hear are negative ones then we can easily forget all of the good that is happening around us. I’m so pleased that Patricia Hoferkamp’s presentation was well-received and effective. Let us all show how much we care and who we truly are when challenges come.